DELIVERY & COLLECTION INFORMATION
Delivery Days
Delivering your goods to you swiftly and safely is so important to us. We value every single customer that’s why we trust our deliveries to our carefully selected courier. It’s also why we ask that your order be signed for, if you cannot be there then please let us know if you have an alternative i.e. colleague, neighbor etc.
Please note that weekends and public holidays are not included as deliveries might be affected by these variables.
Delivery Fees
Standard Delivery Method is N1,500 within Lagos Order Arrival is ( 1 – 3 business days)
Standard Delivery Method costs ₦3000.00 outside Lagos Order Arrival is (5 – 10 business days) outside Lagos
Standard Delivery Method is free within Lagos Order Arrival is ( 1 – 3 business days)
Standard Delivery Method costs ₦3000.00 outside Lagos Order Arrival is (5 – 10 business days) outside Lagos
ADDITIONAL INFORMATION
Scentric is not responsible for any damages caused after delivery.
Scentric bears no responsibility for goods signed by an alternative person.
All claims for shortages or damages must be reported to customer service on the day of delivery.
We are unable to redirect orders once items have been shipped.If you have any further queries regarding our delivery servicesplease contact our Customer Services Team at [email protected] or 0700ESSENZA from Monday to Saturday 9.00am – 6.00pm
Free pick up in stores.
- Customer must sign for all orders upon receipt.
- At delivery, the customer must ascertain that the order is correct and delivered in good condition before signing.
The delivery time starts after order has been processed to the day one of our delivery associates makes a first attempt to deliver to you.
DELIVERY & COLLECTION INFORMATION
Delivery Days
Delivering your goods to you swiftly and safely is so important to us. We value every single customer that’s why we trust our deliveries to our carefully selected courier. It’s also why we ask that your order be signed for, if you cannot be there then please let us know if you have an alternative i.e. colleague, neighbor etc.
Please note that weekends and public holidays are not included as deliveries might be affected by these variables.
Delivery Fees
Standard Delivery Method is N1,500 within Lagos Order Arrival is ( 1 – 3 business days)
Standard Delivery Method costs ₦3000.00 outside Lagos Order Arrival is (5 – 10 business days) outside Lagos
Standard Delivery Method is free within Lagos Order Arrival is ( 1 – 3 business days)
Standard Delivery Method costs ₦3000.00 outside Lagos Order Arrival is (5 – 10 business days) outside Lagos
ADDITIONAL INFORMATION
Scentric is not responsible for any damages caused after delivery.
Scentric bears no responsibility for goods signed by an alternative person.
All claims for shortages or damages must be reported to customer service on the day of delivery.
We are unable to redirect orders once items have been shipped.If you have any further queries regarding our delivery servicesplease contact our Customer Services Team at [email protected] or 0700ESSENZA from Monday to Saturday 9.00am – 6.00pm
Free pick up in stores.
- Customer must sign for all orders upon receipt.
- At delivery, the customer must ascertain that the order is correct and delivered in good condition before signing.
The delivery time starts after order has been processed to the day one of our delivery associates makes a first attempt to deliver to you.
